Account Manager, SaaS Start-up
ReadWriteWeb recently said: Take a look at what Loomia is focusing on in 2009, which is an indicator of what media websites must do to ramp up this year.
Loomia's innovative technologies have caught a few eyes because we’re leading the way in content recommendations. Our customers include: Time, Forbes, WSJ, PC World, US News, Harvard Business Publishing and many more!
Are you passionate about customer service and operational excellence?
We are looking for an Account Manager who is organized, thorough, and will take pride in ensuring customer satisfaction. You will be the advocate for our clients, understand their needs, develop and execute plans to create customer success, and working diplomatically with cross-functional teams throughout the customer life-cycle. You are hands-on in your approach, yet have the experience and strategic vision to help us build out the Account Management department as we grow. This is not a sales role with deal closing, but a role that is post-sale focused.
Responsibilities:
• Support the Sales team with deployment assessments and engage in the sales process as needed (10%)
• Manage the relationship upon deal closing, including deployment, renewals, upsells, and any service requests as they occur (25%)
• Create customer success plans that detail the customer’s goals and deployment, and diligently work with the customer and internal resources to execute the plans on time and on budget (25%)
• Work closely with marketing and sales to report back on customer success and impact customer targeting and prioritization (20%)
• Work closely with development and product management to ensure development efforts and roadmap meet present and future customer needs (20%)
Qualifications:
• Well-rounded professional with strong customer service attitude, comfortable to interact with top tier customers and multiple points of contact
• Strong project management skills with proven success gathering requirements, planning the project and executing on the plan
• Responsiveness, diplomacy, capability to influence co-workers on all levels
• Outstanding written and verbal communication skills, computer skills, self-motivation and drive to make the customer successful
• Able to handle stressful situations and deadline pressures with grace and calmness
• Minimum of 3-5 years experience in account management environments, ideally in enterprise SaaS or online advertising
• Bachelors degree, business or computer science, MBA a plus
Loomia offers competitive compensation packages, including salary, stock options, 401(k) plan, and full benefits. There’s also a bright, creative and productive office environment, fresh fruit in the kitchen, the Wii, and a great view on downtown San Francisco. Even more than that, though, you’ll appreciate the start-up world for its fast pace, high agility, and opportunity to make a real difference.
How to apply:
We want to get to know you!
*Please send us a paragraph or two on why are you interested in this position and in our company.
*What is it that you love about account management?
*What are you most proud of in terms of your previous work?
For more information about Loomia, please visit www.loomia.com.
Account Executive, Enterprise Sales at Loomia
ReadWriteWeb recently said: “Take a look at what Loomia is focusing on in 2009, which is an indicator of what media websites must do to ramp up this year”
Our innovative technologies have caught a few eyes because we’re leading the way in online content discovery. Our customers include: Time, Forbes, WSJ, PC World, US News, Harvard Business Publishing and many more!
Are you passionate about selling a great product that helps businesses make money and save money with their online content?
We are looking for an Account Executive with a proven track record of managing the sales cycle and closing new business opportunities. Reporting to the VP of Sales, this position will be a key contributor as we are broadening our footprint in the industry and furthering our leadership position.
Responsibilities:
• Qualify and prioritize inbound leads and manage opportunities through the entire sales cycle, including pricing proposals and contract generation.
• Collaborate closely with internal resources (product management, development and account management) to assess technical effort and feasibility of sales opportunities.
• Track sales progress and opportunity development in salesforce.com and assist with forecasting and reporting.
• Continuously educate yourself about the content management and content discovery markets and help identify new business opportunities.
• Relate customer feedback to marketing and product teams for future consideration on our roadmap.
Qualifications:
• Well-rounded professional with strong customer service attitude, comfortable to interact with top tier customers and multiple points of contact
• Responsiveness, diligence, and diplomacy during customer engagements, as well as internal collaboration.
• Outstanding written and verbal communication skills, computer skills, self-motivation and drive to make the customer successful.
• Minimum of 3-5 years experience in sales, ideally in enterprise SaaS
• Bachelors degree, MBA a plus
Loomia offers competitive compensation packages, including salary, commissions, stock options, 401(k) plan, and full benefits. There’s also a bright, creative and productive office environment, fresh fruit in the kitchen, the Wii, and a great view on downtown San Francisco. Even more than that, though, you’ll appreciate the start-up world for its fast pace, high agility, and opportunity to make a real difference.
How to apply:
We want to get to know you!
*Please send us a paragraph or two on why are you interested in this position and in our company.
*What is it that you love about selling SaaS technologies?
*What are you most proud of in terms of your previous work?
You're a serious front end engineer who wants to build sophisticated browser based applications. You eat cross-domain AJAX for breakfast, wrestle hasLayout in IE without breaking a sweat, and can perform DOM manipulation in your sleep. If you stand out among other front end engineers, then our team at Loomia is looking for YOU!
Job description
Loomia is looking for an experienced front-end engineer who is highly motivated, detail-oriented, and not afraid to try new things. This is a small engineering team - so everyone is a thinker, a problem-solver, and plays a critical role in delivering the products that make our customers and their users happy. We're a small multi-disciplinary team within a nimble, high-energy startup, so this is a great opportunity for you to make your mark.
Skills
Our Environment
Please provide links to projects you've worked on.
Bonus Question:
Describe in detail your latest experience implementing a challenging web UI, and what you did to figure it out and make it work (example topic: "rounded corners worked in everything but Safari, here's what I did…").
Loomia, a leader in the recommendations and personalization space, is looking for a Senior Application Engineer with expertise in large scale software infrastructures. You will be part of a small group of talented engineers building the features and infrastructure components used by high volume sites to deliver personalized content from multiple sources to hundreds of millions of people on multiple delivery platforms (web, phone, iptv and more). We have an established product with a lot of demand and you should want to solve interesting problems that directly impact the company’s success.
Essential Responsibilities
As a key member of the development team, you will help create an overall technical vision for our platform. The ideal candidate has a proven track record of delivering production quality software in high volume environments. You should be able to craft an architecture with custom built software and the latest technologies like memcache, CDNs, squid, hypertable (these are just examples).
You will lead and mentor mid and junior level application engineers throughout the design and development phases. Having a solid foundation of software engineering best practices and the ability to put them to use will be key for this role. As the team grows, your ability to champion improvements in our system architecture as well as our processes for software development will be critical. You will work closely with product management and QA to ensure succesful delivery of your software.
Your background and experience should include expertise in some of the following:
We are an Open Source, LAMP shop so you should be confident you can excel in that type of environment. We code in python, but we are looking for a great developer and not a python expert. We expect that an experienced programmer can learn a language like python in a few weeks.